Contact
One inbox. A person reads it.
We don't run a ticket queue or a sales line. Everything comes to help@getprospecta.ai, it's monitored, and a human answers. We aim to reply within one business day; we won't promise a number we can't hold to.
Families and athletes
Questions about a report, your account, billing, or a number that looks wrong. If we got something wrong, tell us — corrections get priority over compliments.
Coaches
Directory corrections, removal requests, or coach access that's stuck in manual review. Include your school and the email on your staff directory listing.
Press and partnerships
Same inbox. Put PRESS in the subject line and it gets routed the same day we see it.
Security
Report vulnerabilities to the same address, or read our machine-readable policy at /.well-known/security.txt.
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